About the Organization
Our client is a behavioral health treatment organization serving
individuals navigating substance use disorders, mental health conditions, and
related behavioral health needs.
The organization believes strong treatment programs depend on engaged
operational leadership, responsive teams, accountability, and an environment
where patients and employees feel supported.
The Opportunity
We are seeking a hands-on Director of Operations to lead the day-to-day
operations of a behavioral health treatment facility in Providence, Rhode
Island.
This is a highly involved facility leadership position for someone who
understands the operational realities of behavioral healthcare and is
comfortable stepping into different areas of the program as needs arise.
The Director of Operations will have direct responsibility for several
functions central to the patient experience and facility performance, including
intakes, staffing and scheduling, utilization review coordination, admissions,
discharges, and AMA situations.
This is not a behind-the-desk management role. This leader will be
expected to maintain a strong understanding of what is happening throughout the
facility, identify problems early, support the team, and step in when necessary
to keep operations moving.
Who Thrives Here
The strongest fit is someone who genuinely cares about recovery and
behavioral healthcare and brings energy, accountability, and a willingness to
work alongside the team.
You understand that strong facility operations require attention to both
people and performance. You can hold employees accountable while maintaining a
positive culture, communicate effectively across admissions and clinical teams,
and recognize operational problems before they become larger issues.
Whether the need involves an intake, staffing challenge, utilization
review issue, difficult discharge, referral relationship, or patient experience
concern, you are comfortable getting involved and helping find a solution.
What You'll Do
- Lead the day-to-day operational
functions of the facility
- Conduct the majority of patient
intakes
- Maintain direct responsibility
for facility staffing and scheduling
- Manage and coordinate utilization
review activities
- Maintain operational oversight of
admissions, discharges, and AMA situations
- Communicate closely with
admissions, clinical, and operational team members
- Develop and maintain productive
relationships with referral sources and facility partners
- Identify operational problems
early and implement practical solutions
- Step into different areas of
facility operations when additional support is needed
- Hold staff accountable while
contributing to a positive workplace culture
- Support census, patient
retention, and the overall patient experience
- Partner with organizational
leadership on facility performance and improvement initiatives
Requirements
Required:
- Direct professional experience
within substance use disorder and/or mental health treatment
- Operational or leadership
experience within a behavioral health treatment environment
- Working knowledge of behavioral
health facility operations and relevant levels of care
- Experience with core operational
functions such as patient intake, admissions, utilization review,
staffing, scheduling, discharges, census management, or patient retention
- Ability and willingness to
maintain an active, visible presence in day-to-day facility operations
- Strong organizational,
communication, leadership, and problem-solving skills
- Ability to work effectively
across admissions, clinical, and operational teams
- Commitment to behavioral
healthcare, recovery, and a strong patient experience
Preferred:
- Previous Director of Operations,
Executive Director, Program Director, or comparable behavioral health
leadership experience
- Experience coordinating
utilization review and insurance authorization processes
- Experience managing admissions,
discharges, and AMA situations
- Experience managing behavioral
health staffing and scheduling
- Experience supporting census
growth and patient retention
Benefits
Compensation and Schedule
- Salary: $90,000–$100,000
annually, commensurate with directly relevant experience
- Schedule: Monday through Friday,
approximately 8:30 AM–4:30 PM
- Location: Providence, Rhode
Island
- Travel: None required
Additional Benefits
- Employer contribution of toward
health insurance premium
- Performance incentive
opportunities available after 90 days
- Hands-on leadership role with
meaningful ownership of facility operations
- Opportunity to work closely with
organizational leadership
- Opportunity for continued
professional growth
This confidential opportunity is posted by Atlantic Health Strategies on
behalf of a behavioral health treatment organization.
