IGT, where innovation meets entertainment on a global scale! From the casino floor to your mobile screen, we deliver thrilling, responsible, and unforgettable gaming experiences—powered by world‑class content, strong technical and commercial capabilities and nurtured by a culture of collaboration, accountability, and ownership.
Whether it’s spinning reels, placing bets, or enabling secure payments, we turn innovation into impact through disciplined execution and long‑term value creation. With a team of over 6,000 employees across 30+ countries and products delivered in more than 100 jurisdictions worldwide, we operate at scale while staying closely connected to customers we serve. If you’re ready to bring your talent to a team shaping the future of entertainment, your next big move starts here - www.igt.com.
Overview
Join IGT’s Payment Services team and play a key leadership role supporting the financial operations behind our cashless and digital payments ecosystem.
As the Senior Manager, Payment Accounting Operations & Reporting, you will lead a team responsible for payment accounting operations, funds management, reconciliations, settlement support, financial controls, and reporting across a diverse portfolio of customer programs.
This role is ideal for a hands-on leader who thrives in a fast-paced, high-volume transaction environment and can bring together strong financial operations with modern reporting and analytics. You will partner closely with Finance, Accounting, Operations, Product, Technology, Compliance, banking partners, and payment providers to ensure payment activity is accurate, controlled, traceable, and scalable.
Hybrid position based in Providence, RI. Candidates located near any of our IGT offices in the Eastern Time Zone may also be considered, including locations across Rhode Island, Massachusetts, New York, New Jersey, Pennsylvania, Maryland, Virginia, North Carolina, and Florida.
Responsibilities
- Lead and develop a team responsible for payment accounting operations, funds management, reconciliations, settlement support, financial reporting, and exception management.
- Oversee daily payment activity across multiple bank accounts, payment providers, customer programs, and internal systems.
- Ensure payment transactions, settlement activity, bank activity, and system outputs are accurately reconciled and discrepancies are identified and resolved.
- Establish and strengthen financial controls, reconciliation processes, documentation standards, and audit readiness.
- Partner across Finance, Accounting, Operations, Technology, Compliance, banks, and payment providers to resolve complex issues and improve processes.
- Support onboarding of new customers, payment providers, payment methods, bank accounts, and operational workflows.
- Own management, operational, portfolio, and customer-facing reporting.
- Improve reporting quality, automation, governance, and visibility through BI, analytics, and reporting technologies.
- Lead reporting modernization initiatives, including requirements gathering, testing, validation, documentation, and adoption.
- Coach and develop team members while fostering accountability, operational excellence, and continuous improvement.
Qualifications
- 7+ years of experience in payment operations, accounting operations, financial operations, treasury, revenue operations, reconciliation, settlement support, or another high-volume transaction environment.
- 3+ years of experience leading teams, operational workflows, reconciliation functions, reporting teams, or cross-functional process improvement initiatives.
- Experience overseeing funds management, payment accounting, bank activity, settlement support, reconciliations, and financial controls.
- Strong understanding of payment flows, transaction lifecycles, accounting impacts, settlement timing, exceptions, and reporting governance.
- Experience producing management, operational, portfolio, and customer-facing reporting.
- Hands-on experience with Power BI, Tableau, SQL, Databricks, or similar reporting and analytics platforms.
- Experience improving reporting or reconciliation processes through automation, BI tools, AI, or process standardization.
- Advanced Excel skills, including reconciliations, reporting automation, pivot tables, and complex financial analysis.
- Strong communication, stakeholder management, analytical, and problem-solving skills.
- Ability to lead and manage a team while remaining hands-on when necessary.
Preferred Qualifications
- Bachelor’s degree in Accounting, Finance, Business, Information Systems, Data Analytics, or a related field.
- CPA or experience within public accounting, treasury, internal audit, SOX, controllership, payments, banking, fintech, gaming, or regulated financial services.
- Understanding of ACH, wires, card processing, settlement flows, payment providers, bank accounts, and third-party payment integrations.
- Experience with reporting governance, dashboard adoption, data literacy, or self-service reporting.
- SQL, Python, or other analytical coding experience.
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IGT is committed to sustaining a workforce that reflects the diversity of the global customers and communities we serve and to fostering an inclusive environment where all employees feel valued, respected, and engaged. IGT is an equal opportunity employer and provides equal employment opportunities without regard to race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, veteran status, genetic information, or any other characteristic protected by applicable law. We thank all applicants for their for applying; however, only those selected to interview will be contacted.
Base pay is one component of IGT’s total rewards program. Depending on the role, employees may be eligible for bonus or commission opportunities. IGT also offers a comprehensive benefits package, which may include a 401(k) savings plan with company contributions, medical, dental, and vision insurance, life and disability coverage, paid time off, tuition reimbursement, and other wellness programs, subject to eligibility requirements.
IGT is the global leader in gaming. For more information, please visit www.igt.com.
