Job Title: Director of Information Technology
Department: IT
Reports To: President
Location: Boca Raton, FL
FLSA Status: Exempt
SUMMARY:
The Director of Information Technology will be responsible for the development, maintenance, architecture, infrastructure, and security of all technology applications in support of the growing needs and expansion of the company. The Director of Information Technology will have administrative and budget responsibilities for a small team of technology professionals in addition to outside vendors. The Director of Information Technology will provide hands-on project leadership as well as work to develop colleagues through coaching and mentoring.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Assess current processes and define best practices based on business needs and the relevance of new strategic initiatives; translate strategy into business objectives with clear accountability.
- Prepare the technology organization for scalable growth – architecture, development, infrastructure, people, and processes – and define SLAs and SOPs.
- Drive current-state assessment, improvement opportunity identification, and process improvement projects.
- Direct the development and execution of an information security plan that protects the confidentiality, integrity, and availability of company data.
- Direct the development and execution of a disaster recovery and business continuity plan.
- Participate in formulating and administering IT policies, directing and coordinating all divisional department activities to develop and implement long-range goals and objectives to meet business and profitability growth objectives.
- Develop operational strategies, long-range plans, annual operating plans, and annual budgets.
- Stay informed on emerging technologies and evaluate their value to the organization.
- Provide technical advice, guidance, direction, and authorization to technology users within the company.
- Direct the setup, troubleshooting, and repair of computers in a networked environment.
- Maintain physical inventory of computer equipment and supplies.
- Promote the interfacing and control of the organization’s present technology and the dissemination of technological information throughout the organization.
- Schedule or coordinate the deployment of upgrades or enhancements to minimize downtime or loss of productivity.
- Perform other duties as assigned.
SUPERVISORY RESPONSIBILITIES:
Yes.
QUALIFICATIONS:
EDUCATION and/or EXPERIENCE:
- Bachelor’s degree in information technology, computer science, or a similar field.
- Minimum of 10–15 years of progressive experience managing an Information Technology department in a dynamic, medium-sized company.
Knowledge, Skills & Abilities:
- Experience with both iOS and Android operating systems.
- Experience with cloud computing architecture, protocols, and practices.
- Proven success in vendor selection and management for a wide range of technology solutions, including drafting SOWs and RFPs, vendor evaluation, budgeting, and monitoring progress through implementation.
- Proficiency in the Microsoft Office Suite.
- Diligence in organization and a clear understanding of confidentiality.
- Excellent verbal and written communication skills.
- Excellent interpersonal and coaching skills.
- Ability to manage multiple projects and achieve results.
- Ability to express complex technical concepts effectively, both verbally and in writing.
LANGUAGE SKILLS:
Ability to read and comprehend complex instructions, correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
REASONING ABILITY:
Ability to solve practical problems and deal with a variety of concrete and abstract variables in situations where only limited standardization exists.
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee is frequently required to use hands to finger, handle, or feel. The employee is occasionally required to reach with hands and arms; climb or balance; and stoop, kneel, crouch, and/or crawl. The employee must also occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision and color vision.
WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is required to frequently inspect the project and may be exposed to ongoing construction and various weather conditions. The noise level in the work environment may range from moderate to loud.