Entry Level Customer Service Assistant

Moodreact • Washington, District of Columbia, United States • 23h ago

About Us

Moodreact is a full-service maintenance company supporting homes and businesses with expert electricians, appliance repair technicians, plumbers, and skilled general labor teams.We handle the tough jobs, the technical work, and the details others overlook—always with professionalism, safety, and efficiency in mind.

Job Summary

We are seeking a friendly and motivated Entry Level Customer Service Assistant to help customers, answer questions, and provide professional assistance. This opportunity is designed for individuals who enjoy working with people and want to develop strong communication, customer service, and relationship-building skills.

Responsibilities

Respond to questions about products and services.
Listen to customer needs and provide helpful information.
Recommend relevant products or services when appropriate.
Support customer follow-ups and ongoing communication.
Help maintain positive relationships with customers.
Assist with customer engagement and promotional activities.
Maintain organized records of customer interactions.
Communicate customer feedback and questions to team members.
Help ensure customer requests are handled promptly and professionally.
Support team members with daily customer service activities.
Assist with customer satisfaction initiatives.
Participate in ongoing training and professional development.

Qualifications

High school diploma or equivalent required.
Strong communication and interpersonal skills.
Friendly, patient, and customer-focused attitude.
Positive attitude and willingness to learn.
Strong listening and problem-solving abilities.
Comfortable interacting with customers and the public.
Good organizational and multitasking skills.
Reliable, adaptable, and professional.
Previous customer service, sales, retail, hospitality, or similar experience is a plus but not required.