If you believe the best HR leaders are visible, accessible, and actively engaged with their teams, we'd love to hear from you. Our Director of Human Resources is an onsite leadership position responsible for advancing strategic HR initiatives, developing talent, and fostering a culture where associates and the organization can succeed together.
Please include a letter of interest with your resume.
Position Summary
Responsible for directing the efforts of the human resources department with regards to strategic direction of the Bank. Recommends and administers personnel systems that promote a high level of staff morale and produce a good return on the bank's investment in human resources. Oversees associate training and development. Reports to President/CEO and is a member of the Executive Committee. Understands and completes job responsibilities in accordance with federal and state compliance regulations. Ensures the highest level of performance according to our Culture of CARE.
Essential Job Functions
- Identify and anticipate organizational and workforce needs, developing and implementing strategic HR initiatives that enhance organizational effectiveness, operational excellence, leadership capability, and business growth.
- Administer and maintain the Human Resource Information System (HRIS), e.g., ADP. Train managers and associates how to access and utilize ADP and its resources.
- Maintain and update Employee Handbook, recommend and develop programs, policies, procedures and controls regarding employment issues. Provide guidance to management and employees in the interpretation of employment issues. Advise bank management on issues related to employment law. Assist managers/supervisors in documenting performance development plans, appraisals and disciplinary actions.
- Responsible for all phases of the recruiting and hiring process fully utilizing the HRIS. This includes but is not limited to posting jobs, screening applicants, scheduling interviews, extending offers to selected candidates, administering pre-employment process, and notifying non-selected candidates/applicants.
- Meet with all new hires to welcome and ensure understanding of Culture of CARE, time off programs, and benefits if applicable.
- Oversee training and development opportunities to provide an environment conducive to employee development and competency; includes new associate orientation. Track and maintain Training Budget.
- Deliver training as appropriate, e.g., new associate orientation, True Colors, Culture of CARE, effectively utilizing ADP, etc.
- Coordinate wage and salary policies to attract and retain competent employees. Includes internal and external base compensation equity, incentive compensation, and compliance with governmental wage and hour regulations.
- Responsible for the administration of employee benefit plans including health, dental, flex spending, life, AD&D and long-term disability, leave time (FMLA), continuation of benefits (COBRA) and retirement plans utilizing the HRIS for highest level of efficiency and access. Research and recommend changes in benefits that are of value to employees and cost effective to the organization.
- Maintain legally required and other records and documentation on employees and human resource programs and activities. Processes required government reports (e.g. I-9's, EEO-1, OSHA #200, Vets 100, EEOC, COBRA, FTE and first report of injury, etc.) utilizing the HRIS when possible.
- Investigate internal complaints regarding discrimination, harassment, safety concerns, etc. Respond to EEO, OSHA, FMLA, wage and hour charges. Involve attorney/consultant where appropriate.
- Administer Worker's Compensation program. Work with insurance company representatives, employee, and medical provider to confirm injuries and illnesses and fitness to return to work. Work with the bank’s attorney in cases involving litigation.
- Represent the bank in unemployment compensation insurance matters.
- Keep employees informed of changes in bank policy, procedures, benefits, etc. via email, employee meetings, newsletters, etc.
Additional Duties and Responsibilities
- Obtain training certifications as necessary to deliver training, e.g., True Colors certification.
- Maintain professional community relations to increase the Bank’s visibility and to further personal development.
- Update knowledge and develop professionally on a continuing basis. Participate in internal and external training and development opportunities as required.
- Serve on various Bank committees as needed.
- Performs other job-related duties as may be necessary to carry out the responsibilities of this position.
Software/Technology
Operates a personal computer in a Windows environment for word processing, spreadsheets, e-mail, internet / intranet, HRIS (currently ADP), and other bank specific software. Utilizes a variety of office equipment including computer printer, calculator, fax/scanner/copier, and multi-line telephone.
Education and Experience
Bachelor’s degree in human resources, business administration, business management or equivalent plus a minimum of seven years of human resources experience required. Prefer experience in or knowledge of employee relations, selection, compensation, benefits, wage and hour compliance, major employment laws (such as Title VII, FLSA, OSHA, FMLA, COBRA, etc.), and policy.
Other Skills and Abilities
SHRM-CP, SHRM-SCP, PHR certification highly desirable. Must have a demonstrated ability to maintain the integrity of highly confidential information, e.g., employee, applicant, and organization information.
Competencies
- Respect & Community according to our Culture of CARE:
- Establishes and maintains respectful and cooperative working relationships.
- Demonstrates respect for individuals in all forms of communication.
- Supports team and bank goals and objectives.
- Demonstrates respect for a positive, diverse work environment and bank community.
- Handles interpersonal conflicts constructively.
- Communication:
- Communicates well (written and verbal)
- Delivers presentations
- Has good listening skills
- Ethics: Honest, accountable, maintains confidentiality
- Leadership:
- Acts with integrity
- Actively involves staff in planning and decision making
- Builds commitment to mission and priorities of the bank
- Ensures a focus on core competencies
- Fosters a work environment characterized by mutual respect
- Provides direction and defines priorities
- Problem Solving
- Strives to understand contributing factors
- Works to resolve complex situations
Culture of CARE
Communication: Shares information, expresses ideas so they are understood, listens actively to information presented by others, keeps all parties informed
Associate Experience: Associate regularly treats co-associates with Respect and Integrity, is a Champion of excellence in their work, and has an attitude of Humility (RICH).
Recognition & Development: Seeks new challenges and increased responsibility, seeks and participates in learning and development opportunities, recognizes co-associates for their contributions.
Customer Experience: We gain insights into our customer needs by identifying opportunities; build and/or deliver solutions that meet or exceed customer expectations; establish and maintain customer relationship.
Working Conditions
Work is performed largely in an office environment, during normal business hours. Deadline pressure is an integral part of the job. Regular mental and visual concentration for computer usage and reading/assimilating complex and technical compliance information is required. Position will alternate between walking, sitting, standing, stooping, bending, and occasional lifting up to 15 pounds of office supplies and/or documents throughout work shift.
Employees with disabilities must meet qualification standards that are job-related and consistent with business necessity and must be able to perform the “essential functions” of the position, with or without reasonable accommodation.
