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Office Assistant

Jake's Tree Service • Full-time • Foxborough, Massachusetts, United States • 12h ago

Office Assistant

Tree Tech, Inc.

Position Title

Office Assistant

Location

Tree Tech, Inc.

Employment Type

Full-Time

Position Overview

Tree Tech, Inc. is seeking a highly organized and detail-oriented Office Assistant to support daily administrative operations and help ensure the efficient functioning of our office. The ideal candidate will provide administrative support to management and field teams, assist with customer communications, maintain records, and contribute to a positive and professional working environment.

This position is ideal for someone who enjoys multitasking, working in a fast-paced environment, and supporting both office and field operations within the tree care industry.

Key Responsibilities

Answer and direct incoming phone calls, emails, and customer inquiries professionally and courteously.
Greet visitors, clients, and vendors and provide excellent customer service.
Schedule appointments, meetings, and job estimates.
Assist with creating, updating, and maintaining customer files, contracts, and company records.
Support billing, invoicing, accounts payable, and accounts receivable processes.
Enter and maintain accurate data in company software and databases.
Assist with permit applications, work orders, and project documentation as needed.
Coordinate communication between office staff, field crews, clients, and vendors.
Order and maintain office supplies and equipment.
Process incoming and outgoing mail and packages.
Prepare reports, spreadsheets, and other business documents.
Support payroll administration and employee recordkeeping.
Maintain confidentiality of employee, customer, and company information.
Perform general administrative duties and special projects as assigned.

Qualifications

Required

High school diploma or equivalent.
1+ years of administrative, office support, customer service, or related experience.
Proficiency in Microsoft Office Suite, including Word, Excel, Outlook, and Teams.
Excellent verbal and written communication skills.
Strong organizational skills and attention to detail.
Ability to prioritize tasks and manage multiple responsibilities.
Professional demeanor and customer-focused attitude.
Reliable, punctual, and dependable.

Preferred

Experience in the tree care, landscaping, construction, or service industry.
Knowledge of scheduling software, CRM systems, or accounting software.
Associate degree or coursework in Business Administration or a related field.
Bilingual English/Spanish skills a plus.

Physical Requirements

Ability to sit, stand, and work at a computer for extended periods.
Ability to occasionally lift and move up to 25 pounds.
Ability to perform repetitive tasks such as typing and filing.

Compensation and Benefits

Tree Tech, Inc. offers a competitive compensation package that may include:

Competitive hourly pay based on experience
Health, dental, and vision insurance
Paid time off and paid holidays
401(k) retirement plan
Professional development and training opportunities
Opportunities for career growth within the organization

Why Join Tree Tech, Inc.?

At Tree Tech, Inc., we take pride in delivering exceptional tree care services while fostering a collaborative and supportive work environment. As an Office Assistant, you will play an important role in helping our team operate efficiently and provide outstanding service to our clients.

Tree Tech, Inc. is an Equal Opportunity Employer and values diversity in the workplace.