Description
Long Valley Health Center is seeking a Medical Assistant Float to join our busy office. We are looking for someone who has excellent communication skills and can provide care in a compassionate, professional, and friendly manner to our patients while working in a fast paced environment. Are you someone with a knack for finding solutions? Passionate about quality customer service? Is teamwork part of your DNA? If you're a can do candidate with plenty of positivity to boot, this is the job for you!
Requirements
- Assist patients to exam rooms and obtain complete and accurate vital signs.
- Obtain and document all pertinent information in patient’s charts.
- Anticipate, assist and perform duties as ordered by providers.
- Maintain timely patient flow and room availability.
- Assist patients with tele-health visits.
- Maintain patient safety and confidentiality.
- Reinforce patient education and participate in patient teaching
- Stock and maintain exam rooms, nursing stations and individual workstations.
- Participate in unit duties such as cleaning and sterilizing instruments and ordering supplies.
- Maintain a current and accurate procedure log, lab log and patient tickler files, as appropriate.
- Maintain and monitor all equipment used for patient care and testing. Report any discrepancy to supervisor.
- Assist with training and orientation of new personnel.
- Actively participate in nursing QI by identifying problems, providing solutions and evaluating outcome.
- Ensure appropriate handling and accurate documentation of all medications ordered by the provider.
- Universal precautions utilized in all patient care.
- Monitor and manage incoming patient messages through the Electronic Health Record (EHR), telephone system, and patient portal.
- Answer incoming calls and respond to patient inquiries in a professional and timely manner.
- Document patient concerns, symptoms, requests, and relevant information accurately in the EHR.
- Route clinical questions and patient concerns to the appropriate provider, LVN, RN, or other clinical staff.
- Assist with coordination of laboratory orders, referrals, imaging, and other patient care needs.
- Assist with administrative clinical tasks, chart preparation, and patient follow-up activities.
- Provide Medical Assistant floor coverage when needed and as staffing permits.
- Participate in daily nursing huddles and communicate outstanding concerns or workflow barriers.
- Performs other job duties as assigned.