The Systems Analyst is responsible for managing, securing, and supporting St. Peter’s mobile device infrastructure, including organization-owned devices and Bring Your Own Device (BYOD) environments. This role serves as the technical subject matter expert for mobile device management, security policies, configurations, and procedures while collaborating with IT leadership and vendors to maintain secure, reliable, and effective mobile technology solutions.
Responsibilities include supporting information systems and mobile application security, providing cross-functional technical support, developing end-user training and documentation, and partnering with Infrastructure, Operations, and Applications teams. The Systems Analyst also leads assigned IT projects, overseeing planning, resources, risk management, implementation, stakeholder communication, and project outcomes.
KNOWLEDGE/EXPERIENCE: A minimum of 3 years' experience in IT Operations and at least 1 year in End User/Mobile Support is preferred. Additional skills required are: self-starter, team builder, communication, business process reengineering, problem solving and facilitation.
Strong knowledge and experience with Mobile Device management and policy is required. Demonstrated analytical, written, and oral communication skills are required.
EDUCATION: Associate's degree in Information Technology, Computer Science, Information Systems, Cybersecurity, or a related field, or equivalent combination of education and experience.
LICENSE/CERTIFICATION/REGISTRY: Microsoft 365 Certified: Endpoint Administrator Associate, Microsoft 365 Fundamentals Certification or similar Microsoft certification required (if not certified at hire, applicant agrees to get an appropriate Microsoft certification as determined by the IT Director, within a reasonable timeframe.