The Role

As the Senior HR Generalist, you play a critical role in shaping the employee experience at Western Computer. You participate in key people programs, support our team’s operational excellence, and serve as a trusted partner to employees and managers. From onboarding and compliance to benefits support and employee engagement, you help ensure our people feel supported, heard, and empowered.

Roles & Responsibilities

Strategic HR Partnership

Assist in implementing People strategies that foster a high-performance culture and support business growth.
Contribute to continuous improvement of People processes, tools, and infrastructure to enhance the employee lifecycle and overall experience.

HR Processes, Policy Development & Compliance

Implement and ensure compliance with Western’s People policies and procedures, communicating clearly and consistently across the organization.
Ensure compliance with federal, state, and international employment laws and regulations.
Draft, revise, and maintain HR policies and procedures.
Coordinate documentation for international travel and employment.
Maintain accurate employee records in TriNet and other platforms.
Assist with identifying and upgrading HRIS System
Proactively identify opportunities to enhance People services and systems; partner with the Director of People to implement improvements.

HR Systems, Analytics & Reporting

Maintain data integrity across HRIS and people systems.
Produce and analyze people metrics including headcount, turnover, retention, hiring, engagement, and training completion.
Develop reports and dashboards to support business decision-making.
Recommend process improvements based on HR data and trends.
Support audits and reporting requests as needed.

Employee Relations

In collaboration with the Director of People coach managers on employee relations matters, performance concerns, conflict resolution, and workplace best practices.
In collaboration with the Director of People participate in offboarding activities including exit interviews, offboarding coordination, etc.
Analyze exit trends, and recommend retention and engagement improvements based on findings.

Compensation & Benefits

Process documentation for compensation changes, promotions, and adjustments.
Administer employee benefit programs and serve as the primary liaison between employees, vendors, and TriNet.
Coordinate FMLA, leave paperwork, and related documentation with TriNet.

Onboarding

In collaboration with stakeholders, own and continuously improve the end-to-end onboarding experience to ensure new hires feel welcomed, informed, and set up for success.
Coordinate pre-boarding tasks such as equipment orders, system access, and welcome materials in partnership with IT and hiring managers.
Deliver engaging orientation sessions that cover company values, policies, tools, and cultural norms.
Partner with hiring managers to develop and support tailored 30/60/90-day onboarding plans, ensuring clear role expectations and regular check-ins.
Monitor new hire progress, gather feedback, and adjust onboarding programs as needed to improve clarity, connection, and ramp-up.
Track onboarding completion and progress in HRIS and other systems; follow up on outstanding tasks.
Support internal transitions (e.g., promotions or team changes) with appropriate onboarding touchpoints.

Payroll Processing

Oversee semi-monthly and off-cycle payroll processing in partnership with TriNet.
Ensure accuracy of pay by auditing timesheets, PTO entries, bonuses, commissions, and other payroll inputs.
Respond to employee payroll questions and troubleshoot issues as needed.
Coordinate with Finance to align on reporting and reconciliation processes.

Employee Engagement

Plan, coordinate, and execute employee engagement initiatives, including company events, competitions, recognition programs, and interactive campaigns that promote collaboration, connection, and a positive workplace culture.

Qualifications

Required

4+ years HR experience
Experience in, compliance, benefits, payroll, and performance management
Multi-state and Canadian employment law knowledge
HRIS experience
Strong communication and coaching skills

Preferred

Professional services, consulting, or technology industry experience
Experience supporting remote workforces
Experience with TriNet, Lattice, Teamtailor, and Microsoft 365

The Perks

Stellar Salary:Get ready to be rewarded handsomely, with a competitive OTE ranging from $70k - $90k USD per year. Your skills and experience are pure gold, and we want to show you the appreciation you deserve.
Super Healthcare Benefits:Say goodbye to worries about medical, dental, and vision costs. We've got your back with access comprehensive healthcare coverage, and yours is covered!
Retirement Treasure:Invest in your future with access to a 401(k)-retirement plan. Your financial security is important, and we're here to help you build it.
Time to Chill:We believe in the power of relaxation. Enjoy generous paid time off for vacations, holidays, and those inevitable sick days. Work hard, but don't forget to play hard!
Remote Work Magic:Embrace the freedom to work remotely from the location of your choice.

Who we are

We've been on an exciting mission since 1987 to partner with customers as they transform and grow their businesses. As a Microsoft Solution Partner, we’re recognized as a top partner. We owe that success to our team of 150+ Microsoft Dynamics 365 and Power Platform solutions experts who pair business needs with system capabilities to create the recipe for success. We are continuously innovating to maximize our customers’ technology investments. From our IP products to our teams who always have a little fun, we are not your average ERP company.

We encourage you to apply even if you feel that you do not meet all of the above qualifications. Frequently cited statistics show that women and underrepresented groups are more likely to only apply to jobs if they meet 100% of the listed qualifications. Western Computer encourages you to break that statistic and to apply. No one ever meets 100% of the requirements. We look forward to your application!

Western Computer

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Senior HR Generalist