HUMAN RESOURCES COORDINATOR (Temporary)

WHO WE ARE

At Promises Behavioral Health, our mission is to provide attainable, affordable, and accessible substance use and mental health treatment to everyone. Our Human Resources team supports this mission by delivering exceptional service and ensuring employees have the resources they need as they fulfill our purpose of providing hope, transformation, and connection for life.

POSITION DESCRIPTION

Promises Behavioral Health is actively recruiting for a Temporary HR Coordinator for a minimum of 90 days. This position is part of a collaborative Human Resources Center of Excellence team, works 40 hours per week, is fully remote, and reports directly to the Director of Corporate Human Resources.

The HR Coordinator is primarily responsible for ensuring the accuracy, completeness, and compliance of employee records and HR documentation across the organization. This role serves as the central point of coordination for personnel file maintenance, file audits, I-9 administration, benefits documentation, leave administration, and HR recordkeeping compliance. The ideal candidate is highly organized, detail-oriented, and capable of managing sensitive information while ensuring HR processes meet federal, state, accreditation, and company requirements.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

Personnel File Compliance and Records Management

Serve as the primary administrator for employee personnel files, ensuring records are complete, current, and maintained in accordance with company policies and regulatory requirements.
Conduct ongoing audits of employee personnel files to identify missing, outdated, or non-compliant documentation and coordinate corrective action.
Maintain electronic employee records within SharePoint, ADP Workforce Now, and other HR systems to ensure accuracy and accessibility.
Monitor compliance with document retention schedules and recordkeeping requirements.
Prepare and organize documentation in support of internal audits, accreditation reviews, and compliance requests.
Upload, maintain, and audit employee documents and records within HR filing systems.

I-9 Administration and Compliance

Administer Form I-9 completion and verification processes for new hires and rehires.
Conduct routine I-9 audits to ensure compliance with federal employment eligibility requirements.
Monitor employment authorization expiration dates and coordinate timely reverification activities.
Correct deficiencies and maintain I-9 records in accordance with retention and compliance standards.
Serve as a resource to employees and managers regarding I-9 documentation requirements.

Benefits Administration

Manage the Benefits Inbox, ensuring timely and professional responses to employee inquiries.
Maintain employee benefits records and supporting documentation.
Audit benefit records and employee data to ensure accuracy and compliance.

Leave Administration

Track leave requests, certifications, approvals, return-to-work documentation, and benefit continuation requirements.
Manage leave-related communications with employees, managers, and third-party administrators.
Coordinate benefit reimbursement payment plans and maintain accurate leave records.

HR Shared Services Support

Maintain a current understanding of ADP Workforce Now functionality and support employee transactions within the HRIS.
Assist with HRIS data integrity audits and corrective maintenance activities.
Support onboarding activities, including employment documentation and new hire compliance requirements.
Provide administrative support related to Healthicity training records and compliance tracking.
Serve as backup support for onboarding and other HR operational processes.
Perform additional duties as assigned.

REQUIRED SKILLS AND QUALIFICATIONS

HR Compliance and Administration

Strong understanding of personnel recordkeeping, employment documentation, and HR compliance practices.
Knowledge of I-9 administration, record retention requirements, and HR auditing principles preferred.
Working knowledge of employee benefits administration and leave management processes, including FMLA and ADA considerations.

Technology Proficiency

Experience using HRIS platforms, preferably ADP Workforce Now.
Proficiency in Microsoft Office Suite, SharePoint, and electronic document management systems.

Communication and Customer Service

Excellent written and verbal communication skills.
Ability to provide responsive, professional service while handling confidential and sensitive information.
Strong interpersonal skills with the ability to build relationships across all levels of the organization.

Organizational Effectiveness

Exceptional attention to detail and accuracy.
Strong organizational and time management skills.
Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
Strong analytical and problem-solving capabilities.

EDUCATION AND EXPERIENCE REQUIREMENTS

High School Diploma or equivalent required.
Bachelor's degree in Human Resources, Business Administration, or a related field preferred.
Minimum of two (2) years of Human Resources experience, preferably in employee records management, compliance, benefits administration, or leave administration.
Experience conducting personnel file audits and maintaining employee records strongly preferred.
Experience with ADP Workforce Now preferred.
Experience working within a state-regulated and/or accredited healthcare environment (TJC preferred) is highly desirable.

Promises Behavioral Health, LLC

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