At Northbay Health, the Medical Assistant I is responsible for providing direct patient care in support of a provider in an ambulatory care setting under the direction and supervision of a licensed physician. The Medical Assistant I may administer medications upon completion of medication administration course and specific supervision of a physician. Distribution of staff and patients may require reassignment to other areas.

Primary Job Duties

Provides direct patient care according to area assigned, per organizational and departmental policies and procedures.
Prepares patient for provider including vital signs and collection of clinical data.
Administers medications to patients, including, oral, injections, and nebulizer treatments from approved list as ordered by provider.
Ensures smooth operation of the provider’s office practice.
Assists provider and/or performs procedures in assigned area within scope of practice.
Documents patient encounters according to nursing policies.
Reviews preventative guidelines, patient status regarding these guidelines and arranges for appropriate follow-up.
Anticipates need for appropriate Health Education material.
Assists provider to ensure follow-up on abnormal results or ongoing problems.
Schedules patients for procedures and provides educational materials as necessary.
Actively participates in QI activities.
Presents a professional demeanor in appearance and attitude.
Performs other duties as assigned.
Floats to other areas as needed.
Collect non-invasive lab specimens.
Under the direction of physician, provides specific treatments in accordance with nursing procedures.

Qualifications

Education

High school graduate or equivalent preferred.
Graduate from an accredited Medical Assistant program.
Program or additional class work in medication administration required.

Licensure/Certification

Medical Assistant certification required within 6 months of hire.
Current AHA certification or equivalent in basic CPR.
Certified Phlebotomy Technician preferred.
Program or additional classwork regarding medication administration required within 6 months of hire.
MA medication administration competency checklist completion required within 6 months of hire.

Experience

One year of experience in ambulatory care setting preferred.
Previous experience with medication administration.

Skills

Demonstrated effective time management skills.
Must demonstrate and maintain current knowledge and skill in providing ambulatory nursing care as appropriate for patients in the following age groups: Geriatric, Adult, Young Adult, Pediatric and Neonatal.
Knowledge of medical terminology.

Interpersonal Skills and Values

Demonstrates NorthBay Health’s True North Values: Nurture Care, Own It, Respect Relationships, Build Trust, and Hardwire Excellence. These values guide behavior, accountability, teamwork, and commitment to high-quality patient care.

Why NorthBay Health

NorthBay Health is an independent, nonprofit health system serving the Napa, Solano, and Yolo County regions. We are expanding access to care across our communities through two acute-care hospitals, including a Level II Trauma Center and a Level III NICU maternity unit, along with a cancer center, urgent care locations, and a growing network of primary and specialty care clinics.

We provide advanced services in cardiovascular care, neuroscience, orthopedics, surgery, and outpatient specialties. NorthBay Health is nationally recognized for quality care, including Magnet with Distinction designation for nursing and multiple U.S. News and World Report high performing recognitions.

We are committed to being the trusted healthcare partner of choice and offer an environment where employees can grow, contribute meaningfully, and support the health of our communities.

NorthBay Health Benefits Options

NorthBay Health offers a comprehensive benefits package based on established eligibility requirements. Benefits may include medical, dental, and vision insurance, life, disability, and long-term care coverage, paid time off including vacation, sick leave, holidays, and bereavement, a 403(b) retirement plan with employer match, education reimbursement for eligible roles, professional development and training programs, Employee Assistance Program, wellness programs, recognition programs, shift differentials, and market-based compensation review and increases subject to approval and organizational performance.

Compensation Structure

NorthBay Health uses a structured compensation framework. Staff-level positions use a step-based system (Steps 1–5) based on years of directly related experience, with Step 5 representing 20 or more years of experience in the role. Manager level and above positions are paid a fixed annual base salary and are eligible for a variable incentive compensation plan. Physician compensation is structured based on specialty and role requirements.

Remote Work Disclosure

NorthBay Health is primarily an onsite organization due to the nature of healthcare. Some roles may allow hybrid or remote work based on business needs.

Remote work is not supported in Washington, Ohio, Wyoming, North Dakota, Puerto Rico, the U.S. Virgin Islands, or outside of the United States.

Notice to Recruitment Agencies

NorthBay Health utilizes a managed service provider (MSP) for agency partnerships and is not currently engaging external recruiting firms outside of established agreements. We do not accept unsolicited resumes or third-party candidate submissions. Please do not contact NorthBay Health employees, leaders, physicians, or hiring managers regarding recruitment or job postings.

More Information

Visit NorthBay Health Careers for recruitment FAQs and additional information.

NorthBay Health

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