Love helping homeowners tackle small remodels and see their vision come to life? Model Remodel, a Seattle-based general contractor with a focus on remodeling and sustainability, is looking for a motivated Small Jobs Division (SJD) Sales Associate (internally titled Client Services Representative/CSR). Residential Construction/Remodeling experience required.

In this role, you’ll manage the sales process from first contact through project handoff, ensuring each client receives exceptional service and a successful project outcome. Our goal isn’t just to complete jobs - it’s to create satisfied clients who will refer us to their friends and return for future work.

What You’ll Do

Manage the full sales cycle for small projects, from responding to leads and qualifying prospects to preparing estimates and presenting contracts.
Serve as the main point of contact for clients, ensuring clear communication and satisfaction throughout the project and warranty period.
Prepare accurate contracts with clearly defined scope, exclusions, and assumptions.
Partner with internal teams and subcontractors for seamless handoff to production.
Represent Model Remodel at trade shows, networking events, and industry outreach opportunities.

What We’re Looking For

5+ years of construction/remodeling experience and 5+ years in remodeling sales.
Proven track record in estimating, contract preparation, and closing sales.
Strong knowledge of building practices, methods, and scheduling.
Proficiency in MS Office, Google Suite, and CRM/project management tools.
Excellent communication, organization, and relationship-building skills.
Professional, respectful, trustworthy, and collaborative with a client-first mindset.
Passionate about craftsmanship, quality, and sustainable building practices.

Key Attributes

Professional, respectful, and trustworthy in all interactions.
Client-focused, with strong communication skills to build lasting relationships.
Collaborative and team-oriented, contributing to a positive work environment.
Organized, detail-oriented, and accountable for meeting deadlines and financial targets.
Adaptable, proactive, and solution-focused when challenges arise.
Passionate about craftsmanship, quality, and sustainable building practices.

Physical Requirements

Ability to work in a constant state of alertness and in a safe manner.
Frequent standing, walking, and sitting.
Ability to navigate residential properties, including stairs, uneven surfaces, and tight spaces.
Frequent lifting and carrying up to 10 pounds; occasional lifting up to 20 pounds.
Ability to work at a computer or desk area for extended periods of time and use color-sensitive tools.
Ability to operate measuring tools (tape measures, laser devices) and safely drive to locations within King County.

Why Model Remodel? Some Benefits include:

Competitive Salary $80k + Commissions
Comprehensive Medical, Dental, and Vision Insurance (PPO and HSA options)
Health Savings Account (HSA) with eligible plan.
Company paid Life Insurance
Employee Assistance Program (EAP)
Generous PTO Accrual of 12 days per year that increases with tenure
8 Paid Holidays
Employer match retirement plan (optional)
Open-door communication – easy access to the Leadership Team
Other Benefits – Mileage reimbursement, company uniforms, and a cell phone allowance

Please send Cover Letter and Resume (including references).

*Applicants for this role will only be considered if they possess current US Work Authorization, and do not require employer-sponsored VISA support to begin or remain in this role.

We are an Equal Opportunity Employer.

You can learn more about our company at our website, www.modelremodel.com. Thank you for your interest.

Model Remodel was founded in 2002 on the principles of quality, personal and professional excellence, and the belief that building and remodeling can make you smile. Many of our employees have celebrated 5 to 15-year anniversaries with us, which is what makes MRM the exceptional company it is today. We’re always on the lookout for great talent. We hope you’ll join us!

Model Remodel

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