Sales Associate Job Description

About Lucchese
Since 1883, Lucchese has handcrafted the finest Western boots in America. Today we’re an elevated Western lifestyle brand, and our stores are where that heritage comes to life for our clients.

About the Role
As a Sales Associate, you’re a client advisor and brand ambassador. You’ll deliver a personalized, luxury shopping experience, build lasting relationships with our clients, and help your store reach its goals. If you love connecting with people, take pride in great service, and want to represent an iconic American brand, we’d love to meet you.

What You’ll Do

Create personalized, elevated experiences for every client, anticipating their needs and recommending the right products
Build long-term client relationships through clienteling and follow-up
Share the craftsmanship, features and story behind every Lucchese product
Meet individual sales goals and key performance targets
Accurately record client and transaction information in our systems
Follow cash handling, POS and asset protection procedures, and safeguard high-value product
Maintain visual merchandising standards, support inventory processing and replenishment, and keep the sales floor and stockroom clean and organized
Support store events and promotions
Take part in training, seek feedback, and stay current on new product launches
Work as a supportive teammate and help build a respectful, inclusive store culture

What You Bring

High school diploma or GED
0–2 years of retail or customer-facing experience preferred; luxury, premium or commission sales experience is a plus
Strong relationship-building and communication skills
Motivation to hit goals and grow your performance
Strong attention to detail
Ability to work independently and as part of a team
Basic technology skills
Flexible availability, including evenings, weekends and holidays

Physical Requirements

Stand and move throughout the store to assist clients (seating is provided when the nature of the work reasonably permits)
Bend, squat and climb stairs as needed
Lift up to 30 pounds
Communicate effectively with clients and teammates

Lucchese Bootmaker

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