Job Overview

We are seeking a professional and dependable Remote Client Services Representative to assist clients with inquiries, scheduling, communications, and routine service needs. The ideal candidate is organized, responsive, and comfortable working independently in a remote environment.

Responsibilities

Respond to client inquiries by email, chat, and other channels.
Provide accurate information and assistance.
Handle routine client requests and concerns.
Maintain accurate records and documentation.
Assist with scheduling and client communications.
Escalate issues when necessary.
Maintain professional and courteous communication.
Follow company policies and procedures.

Qualifications

Strong written and verbal communication skills.
Good organizational and time-management skills.
Strong attention to detail.
Comfortable using computers, email, and online software.
Ability to work independently.
Previous customer service or administrative experience is helpful but not required.

Benefits

Remote work environment
Training provided
Professional development
Career growth opportunities
Employee recognition and wellness programs
Employee discounts and partner perks

Equal Opportunity Employer

We are committed to equal employment opportunities for all qualified applicants and consider applicants without regard to characteristics protected by applicable law.

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Remote Client Services Representative