Description

POSITION SUMMARY

The purpose of this position is responsible for the comprehensive delivery of post-booking services and the daily operational excellence of the facility. Reporting directly to the Assistant Director, this role ensures that all events are executed to the highest standard while maintaining the venue as a first-class, detailed, and organized environment. Reporting to the Assistant Director, this position provides vital leadership to event staff and serves as the primary liaison for client satisfaction and facility integrity.

This position works under close general supervision according to set procedures but determines how or when to complete tasks.

SPECIFIC DUTIES AND RESPONSIBILITIES

Lead the execution of all on-site events, ensuring operational standards are met from start to finish.
Direct, coordinate, and oversee the activities of part-time employees within event coordination
Oversee staff training and discipline procedures to maintain a disciplined and high-functioning event operations team.
Plan and schedule personnel to meet facility needs for event set-up, active operations, and post-event tear-down.
Lead and direct event staff to ensure all facility trash cans are proactively changed, bathrooms are consistently cleaned and stocked, and any spills or loose trash are promptly removed from walkways and playing surfaces.
Actively supervise the floor during live events to maintain a pristine environment and ensure janitorial standards are upheld without interrupting the event flow.
Maintain the facility in a constant state of excellence, ensuring all rentable areas, walkways, and playing surfaces meet cleanliness and organization standards.
Supervise minor in-house repairs and coordinate with the Facility Associate / Assistant Director on facility work orders and maintenance schedules.
Consult directly with promoters, exhibit managers, and renters to determine physical set-up requirements and accommodate specific facility needs.
Ensure overall client satisfaction by maintaining a high level of responsiveness to host needs throughout the duration of events.
Manage third-party equipment rentals and coordinate with vendors to fulfill specialized event requirements.
Oversee and maintain a comprehensive inventory system for all athletic equipment to ensure operational readiness.
Streamline organizational workflows to enhance service delivery and ensure a seamless experience for all facility users
Interpret and apply all relevant federal, state, and local regulations to ensure a safe and compliant environment for all guests and staff.

Additional Duties:

Performs general administrative/office duties as required, including typing reports and correspondence, entering and retrieving computer data, copying and filing documents, sending and receiving faxes, answering the telephone, etc.
Continually stays up to date on all policy, procedure, and/or process changes.
Completes all work accurately, safely, and efficiently.
Keeps work area clean and safe.
Maintains any assigned equipment in safe and good operating condition.
Reports to Supervisor any suggested improvements or areas of concern.
Ensures professionalism and exceptional customer service during all interactions while performing job representing the City of Greer.
Exhibits strong ethical standards; ability to create trust and integrity with co-workers, customers, and community.
Adheres to Employee Handbook and other relevant policies and procedures.
Maintains regular and sustained attendance.
Performs other appropriate duties as assigned.

Hours: 8:00 AM to 5:00 PM, M-F; with additional hours as needed

Salary: Minimum $27.60 hourly; dependent on experience

In addition to a competitive base pay, we currently offer comprehensive benefits package that includes health, prescription, vision, dental insurance (no cost for employee coverage based on full participation in Wellness Program), life insurance, long-term disability, vacation and sick leave, paid holidays, tuition reimbursement, FSA, EAP, Education Incentive Pay, and a defined benefit retirement plan (South Carolina Retirement System).

The City of Greer is an Equal Opportunity Employer. ADA requires the City to provide reasonable accommodations to qualified persons with disabilities. Prospective and current employees are encouraged to discuss ADA accommodations with management.

ONLY THOSE CANDIDATES CONSIDERED FOR AN INTERVIEW WILL BE CONTACTED

APPLICATION DEADLINE: Friday, November 20, 2026

Mental & Physical Demands – ADA Guidelines

Instructions: Indicate the level of mental and physical demand required for the position by marking C, F, O, or N/A next to each item.

Definitions:

C – Constantly (More than 66% of the time; 5.5+ hours/day)

F – Frequently (33%–66% of the time; 2.5–5.5 hours/day)

O – Occasionally (Up to 33% of the time; 0–2.5 hours/day)

N/A – Not Applicable

Physical Demands:

Stand: F

Walk: O

Sit: F

Handling / Fingering: O

Reach Outward: O

Reach Above Shoulder: O

Climb: O

Crawl: O

Squat or Kneel: O

Bend: O

Lifting Requirements:

10 pounds or less: F

11 to 20 pounds: F

21 to 50 pounds: O

51 to 100 pounds: N/A

More than 100 pounds: N/A

Pushing and Pulling Requirements:

12 pounds or less: F

13 to 25 pounds: F

26 to 40 pounds: O

41 to 100 pounds: N/A

More than 100 pounds: N/A

Requirements

EDUCATION, SKILLS, AND EXPERIENCE - REQUIRED

Bachelor’s degree in Sports Management, Event Management, Hospitality, or a related field. Three (3) years leadership experience of increasingly responsible experience in event management within a stadium, arena, or multi-purpose public assembly facility or the equivalent combination of education, training, and experience.
Proven track record of effective supervisory experience, with a focus on managing diverse teams in a fast-paced, high-volume environment.
Flexibility to maintain a schedule that includes mandatory evenings, weekends, and holiday shifts to support major tournaments and events.
Must possess and maintain a valid state driver’s license with an acceptable driving history.

EDUCATION, SKILLS, AND EXPERIENCE – PREFERRED

· CPR/First Aid certification preferred.

City of Greer

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